Frequently Asked Questions
Everything you need to know about our high-performance mini PCs.
Does MINISFORUM offer worldwide shipping?
Yes, we ship our mini PCs globally. Shipping times vary by region, typically ranging from 3 to 10 business days depending on the selected warehouse location and shipping method.
What is your return policy for defective products?
We offer a 30-day return policy for any products with quality issues. If your device is defective upon arrival, please contact our support team to initiate a return or exchange.
Do MINISFORUM products come with a warranty?
All our mini PCs include a 1-year limited warranty covering hardware defects. We also provide lifetime technical support and firmware updates via our official website.
Can I upgrade the RAM and storage on my mini PC?
Most MINISFORUM models are designed for easy expansion. You can typically upgrade the DDR memory and SSD/HDD storage by removing the bottom panel, though we recommend checking your specific model's specifications first.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your country of residence.
How do I track my order once it has been shipped?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.